Organize information for clarity & impact.

People are overwhelmed. Websites and apps need Information Architecture: the practice of structuring information to make it easier to use. I help organizations use IA to design products people love.

IA Consulting

Improve your bottom line by structuring digital properties that provide real value to people.

Strategic UX Design

Align your team around actionable models of how your products serve customer needs.

Training & Coaching

Instill in your team a commitment to delivering clear and impactful user experiences.

The Latest:

May 12, 2024
Empowering Information Architecture with AI: Making It Real

An approach to using AI to re-categorize content in a 1,200-page website.
Apr 28, 2024
Reconsidering the Role of AI: Valuing Process Over Output

How to best use AI in both UX and personal knowledge management.
Apr 14, 2024
Information Architects Must Embrace AI

While generative AI has downsides, it also has great potential — especially for information architecture.