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Make systems make sense.

Products and services are only useful when people understand them. But the systems that make them possible can be frightfully complex.

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I’m Jorge Arango. I design systems that make sense to people. I help your team succeed by making your information easier to find, navigate, and understand.

Here’s how we’ll do it:

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Information Architecture

We’ll create new conceptual models for your product or service. We’ll define distinctions, labels, and frameworks that’ll make it easier to understand.

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Prototyping

We’ll know the new model works when we try it with people. To do this, we’ll build, test, and refine one or more system prototypes.

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Strategic Design

We’ll overcome roadblocks and position your team for generative growth by aligning your people, systems, and resources.

I’ve helped a broad range of organizations create digital products and services that make sense. Please contact me to see how I can help you.

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Recent thoughts about
information architecture and systems design:

Books about information architecture:

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Living in Information: Responsible Design for Digital Places

By Jorge Arango
Two Waves Books, 2018

Buy it on
RosenfeldMedia.com

Buy it on Amazon.com (US)
Buy it on Amazon.com (UK)

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Information Architecture: for the Web and Beyond

By Louis Rosenfeld, Peter Morville, and Jorge Arango
O’Reilly Media, 2015

Buy it on Amazon (US)
Buy it on Amazon (UK)