About

See the big picture.

When dealing with uncertainty and complexity, organizations need clarity.

A confusing mess

I’m Jorge Arango, and I bring sense and order to design projects by using architectural thinking.

I Can Help Your Team:

A conceptual model diagram

Gain Clarity

Understand how system components work together to support business and social objectives.

A website wireframe

Gain Confidence

Validate and refine models and frameworks by creating prototypes and testing them with users.

A person leading a presentation

Gain Traction

Communicate clearly with stakeholders and align teams behind a coherent and compelling vision.

A clear diagram

About Me

Jorge Arango

I’m an architect by training and temperament. When the web arrived in the mid-1990s, I switched to UX design. Since then, I’ve architected digital experiences and “made the complex clear” for all sorts of organizations, from non-profits to Fortune-500 corporations.

I’m the author of Living in Information: Responsible Design for Digital Places and co-author of Information Architecture: For the Web and Beyond.

I also write a blog, host a podcast, speak at industry events, and teach at the graduate interaction design program at the California College of the Arts.

Photo by Alexander Baumgardt

Jorge quickly leveled up on a very challenging domain, brought frameworks and methods to help us understand our situation, and produced both sense and order. He documented his work in a conceptual model with clear and beautiful diagrams as well as through text and conversation. Every time I would tell him, “I’m sorry this is so messy,” he’d say something like, “Oh, this is the kind of problem I enjoy!”

Cyd Harrell

Cyd Harrell
Consulting Service Design Lead
The Judicial Council of Califo
rnia

Would you like to discuss a project, presentation, or workshop?

Envelope

Get In Touch

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