Jorge Arango

See the big picture.

When dealing with uncertainty and complexity, organizations need clarity.

I’m Jorge Arango, and I bring sense and order to design projects by using architectural thinking.

I Can Help Your Team:

Gain Clarity

Understand how system components work together to support business and social objectives.

Gain Confidence

Validate and refine models and frameworks by creating prototypes and testing them with users.

Gain Traction

Communicate clearly with stakeholders and align teams behind a coherent and compelling vision.

About Me

I’m an architect by training and temperament. When the web arrived in the mid-1990s, I switched to UX design. Since then, I’ve architected digital experiences and “made the complex clear” for all sorts of organizations, from non-profits to Fortune-500 corporations.

I’m the author of Living in Information: Responsible Design for Digital Places and co-author of Information Architecture: For the Web and Beyond.

I also write a blog, host a podcast, speak at industry events, and teach at the graduate interaction design program at the California College of the Arts.

Photo by Alexander Baumgardt

Jorge quickly leveled up on a very challenging domain, brought frameworks and methods to help us understand our situation, and produced both sense and order. He documented his work in a conceptual model with clear and beautiful diagrams as well as through text and conversation. Every time I would tell him, “I’m sorry this is so messy,” he’d say something like, “Oh, this is the kind of problem I enjoy!”

Cyd Harrell
Consulting Service Design Lead
The Judicial Council of California

Would you like to discuss a project, presentation, or workshop?

Let’s Talk