Overwhelmed by information?
Information architecture (IA) helps. IA is the practice of organizing, structuring, and labeling information to make it easier to find and understand. IA is essential to effective websites and apps, but it can do more than that.
I help organizations and individuals use IA to get more value from information. I’ve consulted with world-leading organizations, trained hundreds of IAs, and co-authored the fourth edition of the “polar bear” book about IA.

The definitive guide to IA — for the web and beyond.
New! Knowledge Gardening Workshop
Join information architects Karl Fast and Jorge Arango for a hands-on exploration of emerging tools for thought. We'll show you how to wrangle information using Obsidian, a leading next-gen note-taking tool.
Starts November 27, 2023 — Online
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Sep 18, 2023
Mastering the Muddle: The Power of Heuristic Evaluations
Fixing a broken IA starts with taking stock of the problem. Heuristic evaluations let you do it quickly and cheaply. -
Sep 4, 2023
Nine Essential Information Architecture Practices
Mastering these practices will help you design more effective user experiences.
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