Make systems make sense.
Products and services are only useful when people understand them. But the systems that make them possible can be frightfully complex.
I’m Jorge Arango. I design systems that make sense to people. I help your team succeed by making your information easier to find, navigate, and understand.
Here’s how we’ll do it:
Information Architecture
We’ll create new conceptual models for your product or service. We’ll define distinctions, labels, and frameworks that’ll make it easier to understand.
Prototyping
We’ll know the new model works when we try it with people. To do this, we’ll build, test, and refine one or more system prototypes.
Strategic Design
We’ll overcome roadblocks and position your team for generative growth by aligning your people, systems, and resources.
Jorge quickly leveled up on a very challenging domain, brought frameworks and methods to help us understand our situation, and produced both sense and order. He documented his work in a conceptual model with clear and beautiful diagrams as well as through text and conversation. Every time I would tell him, “I’m sorry this is so messy,” he’d say something like, “Oh, this is the kind of problem I enjoy!”
I’ve helped a broad range of organizations create digital products and services that make sense. Please contact me to see how I can help you.
Recent thoughts about
information architecture and systems design:
Blog
Podcast
Presentations
Books about information architecture:
Living in Information: Responsible Design for Digital Places
By Jorge Arango
Two Waves Books, 2018
Buy it on
RosenfeldMedia.com
Buy it on Amazon.com (US)
Buy it on Amazon.com (UK)
Information Architecture: for the Web and Beyond
By Louis Rosenfeld, Peter Morville, and Jorge Arango
O’Reilly Media, 2015
Get in touch:
Follow
Contact
Jorge Arango
jarango@jarango.com
c/o Boot Studio LLC
P.O. Box 29002 Oakland, CA 94604
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