Organize information for clarity & impact.

People are overwhelmed. Websites and apps need Information Architecture: the practice of structuring information to make it easier to use. I help organizations use IA to design products people love.

IA Consulting

Improve your bottom line by structuring digital properties that provide real value to people.

Strategic Modeling

Align your team around actionable models that map ways of serving customer needs.

Training & Coaching

Instill in your team a commitment to delivering clear and impactful user experiences.

Sep 15, 2024
What’s the Difference Between Information Architecture and Content Strategy?

On shifting the focus from the work to its frame.
Sep 1, 2024
Information Architecture First Principles

Examining the foundations of IA to understand how it uniquely provides value.
Aug 18, 2024
Better Usability Through Information Architecture

Making products more usable isn’t just about ergonomics; semantic structures matter too.