Hello, I’m Jorge Arango
This site is my online home and public scratchpad. Among other things, I write about:
- Information architecture
- Design as a strategic practice
- Systems thinking
- Products, institutions, and societies that stand the test of time
What I learned about mental models from a support incident.
Information architecture can help you avoid producing inwardly-focused structures.
Effective change requires that designers think of ourselves as strategic partners.
Three approaches to dealing with opposing directions in design.
How to communicate clearly when starting work on a conceptual model.
Understanding structures and mental models produces better outcomes.
In The Informed Life podcast, we learn from design leaders, authors, and folks from various other fields how they organize information to get things done.
New episodes come out every other Sunday. Listen with your favorite podcatcher.
Every other Sunday, I send an email with the latest I’ve learned about strategic design, systems thinking, and information architecture. Join us!
Thanks for reading!
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