IA Consulting & Training
Photo by Jeff Ettenhoffer
IA is essential to effective websites and apps.
Many design and product teams recognize the importance of information architecture but lack the experience to successfully architect complex products.
Through my consulting and training services, I help organizations use IA to:
- Improve customer satisfaction
- Reduce support and maintenance costs
- Increase conversion
The definitive guide to IA — for the web and beyond.
IA Consulting
Structure your website or product to speak your users' language.
Strategic UX
Align your team with actionable models that clarify the path forward.
Training & Coaching
Give your team the means to deliver impactful user experiences.
What I Bring to Projects
Experience
Over 30 years in the industry, I’ve developed the methodology and gravitas necessary
to deliver outstanding results.
Holistic Approach
My superpower is helping teams get see the big picture so they can decide and act more strategically.
Knowledge Transfer
As a consultant/educator, I equip design teams with the knowledge and skills required to
drive IA for long-term success.
