I got an interesting question via Twitter:
@jarango what were some of the mindsets, habits of thinking you had to unlearn transitioning from arch to info arch?— Raghav Agrawal (@impactology) July 12, 2019
“What were some of the mindsets, habits of thinking you had to unlearn transitioning from [architecture] to [information architecture]?”
The answer that comes immediately to mind is: “not that many!” I consider architecture a perfect training ground for information architecture. There are many more architectural mindsets that apply to information architecture than mindsets that require unlearning. That said, as I’ve thought about it I’ve realized there is, in fact, a mindset I picked up from architecture that I’ve had to unlearn over time: the idea of the architect as the central element of the design process.
Architecture is rife with what are referred to as starchitects — practitioners whose work and style is known around the world, and whose fame influences the work. Clients seek out Frank Gehry because they want a Frank Gehry building. Gehry’s office is bound to produce buildings in the Gehry style regardless of what contextual conditions call for.
When I was a student, most of the works we looked at were produced by starchitects. The implication was that that’s what we ought to aspire to. The first few years of my career, I labored under the delusion that I was at the center of the work. Over time, I came to realize that effective designers (in any field!) primarily serve not themselves or their architectural ideologies, but the work. I came to suspect the idea of having a “house style” — something I longed for at first.
To put it bluntly, I left architecture school with an inflated ego. The main mindset I had to unlearn as I transitioned to information architecture was the centrality of my own ideas, desires, and “style” in the design process. Instead, the core of what I aspire to now is form-context fit. This calls for understanding through collaboration; it calls for research and open-mindedness. Experience is primarily in service to the process, not the other way around. Getting my ego out of the way — embracing beginner’s mind — took many years of practice.