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Information architecture isn’t just about making it possible for people to navigate an information environment; it’s also about educating them about their choices, and why they matter.
Thoughts on a strategic IA challenge. (Plus, some followup.) Brad Stone’s history of Amazon.com,
has a The Everything Store great illustration of the lack of a trust in a client-designer relationship. Plus, my notes on overall — TL;DR: I recommend it. The Everything Store You can disrupt an industry for one of two reasons: you’re either looking to create value or to extract value. The latter
is always a short-term play. “The internet was never just a technology or an engine of globalization. It was, at its core, an idea.” That idea is now
threatened by the rise of digital nationalism. (WSJ subscription required.) Denmark appointed
the first ambassador to the tech industry: “These companies have moved from being companies with commercial interests to actually becoming de facto foreign policy actors.” On the rise of personal CRM apps, which let you
manage and optimize your friendships. The
Harvard Business Review has a good overview of how bias creeps into AI algorithms and what to do about it. One of the challenges of aging is learning how to acquire wisdom
without becoming attached to the superficial trappings of the past.
UX Frameworks, “A resource to find and share frameworks for design research, synthesis, and ideation.” An amazing interactive visualization of
the history of philosophy.