Service Design Show Episode 54: "Ask Harder Questions" July 27, 2018 I was interviewed by Marc Fonteijn for his Service Design Show. You can see the episode here: https://youtu.be/sUhR4gc3viI I was interviewed by Marc Fonteijn for his Service Design Show. You can see the episode here: https://youtu.be/sUhR4gc3viI Subscribe to my newsletter Sent bi-weekly. I'll never share your address. Unsubscribe any time.