Service Design Show Episode 54: "Ask Harder Questions"

July 27, 2018

My chat with Marc Fonteijn covers why asking harder questions is key in service design.

I was interviewed by Marc Fonteijn for his Service Design Show. You can see the episode here:

https://youtu.be/sUhR4gc3viI

See also:

• Traction Heroes Ep. 14: Authentic Efforts
• Rosenfeld Review: “Traction Heroes”
• New Podcast: “Traction Heroes”

Jorge Arango is an information architect, author, and educator. Read more about him or get in touch.