I delivered this presentation at the first Experience Design Summit in San José, Costa Rica, in September 2013.
We can’t talk about design without in the 21st Century without talking about information. The majority of products and services that we interact with are part of information environments that teach, entertain, guide, and influence us. This presentation examines the importance of context in the way that users understand and navigate information, and what we can do to create more successful information-based solutions.
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